I don’t think have the BT Home Hub router anymore as it was a terrible piece of plastic kit! I still have the BT/Open Reach modem which has been plugged into the Apple AirPort Extreme for years (replacing the BT Home Hub) and provided a pretty stable connection although with dead spots in a few places, one being the TV/Sky Box so was hoping to switch out the Apple router for the Eeros.Įero have just confirmed that the only way for me to get these to work is to use as bridges with the AirPort Extreme.Īs an experiment I’ve currently got one Eero wired into the Airport now and another set up in the living room near the TV. Although this seems super messy and defeats the object of replacing the Airport Extreme.Ĭould there be something I’m So do you have the Eero wired into the BT HomeHub directly and did you put the hub into modem only? I’ve had BT Infinity for an age, so I was supplied with a OpenReach modem which plugged into the BT HomeHub router. Sure enough if I plug the first Eero into the AirPort Extreme I’m able to set up the Eero. Eero does not support PPPoE, which means you need to place it behind another router which leads to issues with NAT (the translation that a router carries out between public (Internet) and private (Home Network) addresses)”.
“Most UK ISPs use PPPoE to authenticate users to their network, this is commonly used by DSL which if you have an OpenReach connection you will be using. I’ve tried everything I can think of to try and get this working, even had a support call with Eero who told me the Eero should only require one cable going into the Eero.Įventually went to Amazon to start looking through some of the reviews for help and found this: I’m with BT in the UK and currently have a BT Open Reach modem with a DSL cable and a Lan cable that goes into the AirPort Extreme. I was hoping to replace my old AirPort Extreme and solve a couple of dead spot issues we have in the house. I’ve just unboxed a three pack of Eero Pros.
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